Plan for Product Recalls Before They Happen
In today’s 24 hour news cycle, responding slowly to a product defect or safety issue can be devastating to a company. Proper planning can help alleviate the financial stress on your company and maintain consumer trust by:
- Activating an information hotline, already in place, for immediate response once the Product Recall is announced
- Providing 24/7/365 Product Recall Answering Services to ensure your company is aware of any customer, distributor, or retailer concerns
- Setting up a consumer complaint and Sarbanes-Oxley/employee whistleblower hotlines to help prevent problems before they result in a recall
(See AnswerNet's Hotline Services.)
- Using pre-approved scripting for live AnswerNet agents to call your distributors and retailers to alert them of a potential safety or quality issue
Our Product Recall Prevention & Detection Service Plans are designed to work independently or in conjunction with Product Recall Help Desk & Fulfillment Services and Product Recall Help Desk Services.
Contact Us today to learn more about Product Recall Planning & Prevention.