Product Recalls are stressful not only on your company, but on your customers as well.
They will likely have many questions and expect to be able to contact someone to provide answers at any time.
AnswerNet’s Product Recall Help Desk Services provide your customers with the answers they need in an efficient and accurate manner.
Product Recall Help Desk Services include:
- Telephone notifications to consumers, distributors or members of your supply chain
- Toll free phone numbers and agents available to meet call volume
- Product Recall hotlines
- Product Recall Help Desk Services – answer customer calls or online inquiries regarding a recall, repairs, or replacement
- Contacting customers to determine if they have received the recall notification and ask follow-up questions
Contact Us to learn more.